Server - The Residence at Penniman Hill

Essential Functions, Duties and Responsibilities:

• Provide a high level of customer service and promote a restaurant style dining atmosphere.
• Work closely with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs.
• Set tables in accordance to LCB standards.
• Serve residents and guests beverages as requested.
• Review daily menu with residents.
• Takes and delivers accurate meal orders to residents and guests.
• Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
• Assist with preparation and execution of dining enhancement programs.
• Adhere to Quality Enhancement standards and standard food safety practices.
• Assist with preparation and execution of special events, banquets, and theme meals.
• When applicable acquaint new residents with menus, seating, and dining options and hours.
• Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
• Communicate resident likes and dislikes to food service director and/or dining room manager for menu planning purposes and resident satisfaction.
• Create a strong sense of team work and cooperation among all staff.
• Attend pre-meal stand up held for all dining and kitchen staff.

Job Qualifications:

• Knowledge, Skills and Abilities:
  • The ability to respond calmly to emergency situations is essential.
  • Strong organization and time management skills
  • The ability to communicate in English both orally and in writing is essential.
  • Focused and dedicated to provide excellent customer service
  • Able to handle multiple jobs and priorities
• Education: Less than High School education
• Physical Demands:
  • Finger and hand dexterity to handle and manipulate instruments and equipment.
  • Visual and auditory acuity.
  • Must be able to lift a minimum of fifteen (25) lbs. and be able to carry objects.
  • Must be able to push and pull carts, and continuously walk, sit and stand.
  • Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.
  • Must use good body mechanics.
  • Must be able to type and use a computer.